Send Error Report

Aug 20, 2008 at 4:29 PM
Every time I try to work with an extenstion (add/edit/delete) I get a send error report that pops up. 
Following is what the error reports.

Any help would be appreciated.

Time: 8/20/2008 9:25:47 AM

Application: CallButler Manager

Error: Exception from HRESULT: 0x80045039

IP Address: 192.168.2.104

License Name: Charles Santo

License Key: ATAAG6DH-AQEDFQE6-HDCXANG5-D6ETD8HB

OS Version: Microsoft Windows NT 5.1.2600 Service Pack 3

Stack Trace:    at SpeechLib.SpVoiceClass.GetVoices(String RequiredAttributes, String OptionalAttributes)
   at WOSI.Utilities.Sound.TTSPlayer.get_TTSVoices()
   at WOSI.Utilities.Sound.SpeechControl..ctor()
   at WOSI.CallButler.Manager.Controls.GreetingControl.InitializeComponent()
   at WOSI.CallButler.Manager.Controls.GreetingControl.Initialize()
   at WOSI.CallButler.Manager.Controls.GreetingControl..ctor(CallButlerManagementInterfaceClientBase managementClient, CallButlerAuthInfo authInfo)
   at WOSI.CallButler.Manager.Forms.ExtensionEditorForm.InitializeComponent()
   at WOSI.CallButler.Manager.Forms.ExtensionEditorForm..ctor(ExtensionsDataTable extensions, ExtensionsRow extension, ExtensionContactNumbersDataTable extensionContacts, LocalizedGreetingsRow voicemailGreeting)
   at WOSI.CallButler.Manager.ViewControls.ExtensionsView.AddNewExtension()
   at WOSI.CallButler.Manager.MainForm.btnNewExtension_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at WOSI.Controls.LinkButton.pClick(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at WOSI.Controls.SmoothLabel.OnClick(EventArgs e)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Label.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Aug 20, 2008 at 4:39 PM

I am not sure if this has anything to do with this but when I re-installed the last release of the commercial version from this website and installed it the application apparently found settings from my previous version.

I see this post has my last serial number and maybe that is the problem?

I would like to input the serial number given here at the website but don't know what to put in before that actual serial number.

I need the Liscense Name to put in before the serial number

Thanks

 

 

 

Aug 20, 2008 at 4:58 PM
The license name is Open Source
Aug 20, 2008 at 5:07 PM
Are you running CB on an administrator account?
Aug 20, 2008 at 5:53 PM

Not really sure.

I am logged in as myself on a win xp pro machine.

I do have administrator rights.

Coordinator
Aug 20, 2008 at 11:52 PM
cvegas,

Do you have Microsoft Text To Speech installed on your computer? This appears to be an error with CallButler trying to get a list of available TTS voices on your computer.

-alpha