Using CallButler as a Hosted PBX

Coordinator
Sep 3, 2008 at 7:34 PM
Many businesses are interested in hosted PBX solutions but are often disappointed by the cost and limitations of these offerings.  The two primary benefits of a hosted PBX are:
  • Always "on" - power and internet redundancy, 24/7 monitoring and support, automated backup and recovery
  • Eliminates the often complex and cumbersome effort of setting-up your PBX 
CallButler's ease-of-use eliminates the complex set-up issue, allowing you to focus your hosting decision on the always "on" issue.  You can easily host your CallButler PBX.  CallButler uses a client-server architecture meaning (among other things) that you can run it in one place and manage it in another.  Unliked hosted PBX offerings, this strategy will allow you to reduce your costs, scale (i.e., add more users) without incurring any additional hosting charges and use your hosted server for other things like hosting your website, running your email server, storing files, etc.

Note: When selecting a hosting provider, make sure that the provider allows you to install applications on your server (this is not always the case, particularly with virtual servers). 

To set-up your hosted CallButler PBX:
  1. Log into your hosted server.
  2. Once on your hosted server, download and install the latest version of CallButler PBX from http://www.codeplex.com/callbutler/Release/ProjectReleases.aspx
  3. If you have your CallButler PBX already installed on another computer, copy the entire Service folder (C:\Program Files\CallButler\Service) over to your hosted machine - this will transfer all your settings like extensions, greetings, etc.
  4. Add a Management Password to your CallButler PBX in the Manage Settings section.
  5. You can always just log onto your hosted server to manage your CallButler PBX, however, you can also manage CallButler remotely! To do this:
    • On your local machine, download the latest version of CallButler PBX from http://www.codeplex.com/callbutler/Release/ProjectReleases.aspx
    • During the install, select "Custom" install and only install the CallButler Manager on your local machine
    • Open the CallButler Manager and go to File > Connect > To another computer...
    • Enter the IP address of your hosted server in the "Server Name" box and the management password you created in step 4 above in the "Password" box