Not able to make internal call

Mar 23, 2009 at 3:09 PM
Hi all,

I installed this software, and i have created few extensions, i am able to make external calls, but when i am going to make internal call to another extension, i am not able to make call. its got connected in next second and after that number of voice mail incress by one.

So i think my each internal  call goes to voice mail, although another softphone is registered., Is any body know this issue? or any one has idea to solve this?

Mar 23, 2009 at 4:10 PM
Two potential issues:
1. Are you using 3 digit numbers for your extensions?  CallButler only recognizes 3 digit extensions.
2. Make sure you add the softphone as a Find Me option for each extension: Extensions > Edit > Find Me > Call my IP phone